Included services

  • A little welcome gift on the day you arrive
  • Children’s playground for the little ones
  • We are happy to make a maximum of two cots – with bed linen – and children’s high chairs available to you per apartment (please let us know in advance if you need them)
  • Bed linen, towels (including a change of towels), plus kitchen utensils are available in the apartment
  • There are all kinds of things to entertain you in the apartment, such as books, games and puzzles
  • A farm folder with all of the information you need
  • Parking space
  • The chance to discover everyday life on the farm
  • A large lawn in front of the trattoria with loungers
  • Free wireless internet
  • Payment of energy costs, heating, water, waste disposal
  • Final clean of the apartment

More Information

Farm garden: Depending on the season, vegetables, fruit, berries and herbs can be harvested and picked together

Bread roll service: bread rolls delivered by request for an additional charge (by request)

Pets: We hope you will understand that pets are not allowed in our apartments

Your stay

Arrival and departure: The apartments are available from 3 pm on the day you arrive and we request that you vacate by 10 am on the day you leave (possible changes by prior agreement).

Short break: We charge a supplement for stays of fewer than 4 days.

Local tourist tax: A tourist tax was introduced in South Tyrol on 1 January 2014. The revenue from the local tax is used to improve and maintain local infrastructure and services, as well as for organising cultural and sporting events. The tax costs €1.75 per person per night and is not included in the price quoted. Children and young people under 14 years of age are exempt from the tax. The local tax is payable upon departure and is shown separately in your invoice.

Reservations: Please note: your reservation becomes binding upon payment of the deposit (reservation guarantee) and despatch of your booking confirmation. We are unable to refund this deposit in the event of a cancellation. Please give your name as the payment reference.

Payment and cancellation terms

Payment: We accept payment in cash up to a value of €5,000, or by non-transferable bank draft, or bank transfer.

Cancellation terms (pursuant to article 1382 of the Italian Civil Code): There is no right of withdrawal from a contract as defined by the Italian Consumer Protection Code, however we do grant the right of withdrawal under the following cancellation terms as set out by article 1382 of the Italian Civil Code: The reservation may be cancelled without a cancellation charge up to 90 days before the agreed arrival date. Only the deposit will be retained.

In the event of a cancellation by the guest between the 90th day before the agreed date of arrival and the date of arrival itself, the guest shall be obliged to pay the following cancellation charges:

  • In the event of cancellation up to 30 days before the planned arrival date, we will make a charge of 30% of the agreed total price.
  • In the event of cancellation up to 21 days before the planned arrival date, we will make a charge of 50% of the agreed total amount.
  • In the event of a cancellation less than 21 days before the planned arrival date, we will charge 100% of the agreed total price.

In the event of a no-show or early departure by the guest, the total amount for the entire period booked will be charged in full.

Please let us know in good time if you are unable to take your holiday.

To save money and to protect yourself, we recommend you take out our Roter Hahn cancellation insurance. You can take out holiday cancellation insurance here.

Liability exclusion: We strive to provide correct, complete information on this website. However, we cannot accept any liability for the up-to-dateness, correctness or completeness of the information supplied. We reserve the right to change or supplement the information provided without prior notice. The relevant quotation or confirmation of reservation provided is binding. Despite careful checking, we cannot accept any liability for the content of external links. The operators of any linked pages are solely responsible for such content.

Note: Your attention is expressly drawn to the provisions of articles 45-67 of the Italian Consumer Protection Code, legislative decree 206/2005.

Your own personal retreat

Our apartments

There’s always something happening at the Moarhof!

Our farm
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